Parking Experience Specialist: Flexible Shifts & Tech-Savvy

Metropolis Technologies; Appleton (WI); On-site; USD 21,000 - 24,000; Full time

Job summary

SP+, a Metropolis company, is an AI-driven parking technology provider. The Customer Service Representative role focuses on delivering a seamless parking experience and assisting in daily operations at our Appleton location in Wisconsin.

You will handle payments, maintain clean shared spaces, and resolve customer questions with a professional demeanor. The position emphasizes strong communication, reliability, and a flexible schedule to meet location needs.

Qualifications

• High School Diploma or equivalent required.
• Experience in customer service or cash handling preferred.
• Ability to handle payments and transactions accurately.

Responsibilities

• Ensure customers have a seamless parking experience.
• Assist with payment at automated revenue equipment.
• Maintain cleanliness of common areas near entrances and exits.
• Provide friendly, professional service and resolve complaints.
• Support day-to-day location operations as needed.

Skills

Customer service

Cash handling

Communication

Attention to detail

Flexibility

Education

High School Diploma

Tools

Automated parking hardware

Parking access software

Job description

SP+, a Metropolis company, is an AI-driven parking technology provider. The Customer Service Representative role focuses on delivering a seamless parking experience and assisting in daily operations at our Appleton location in Wisconsin.

You will handle payments, maintain clean shared spaces, and resolve customer questions with a professional demeanor. The position emphasizes strong communication, reliability, and a flexible schedule to meet location needs.