Operations Leader - Retail: Build Teams, Elevate Brand

Sephora; Attleboro (MA); On-site; USD 54,000 - 62,000; Full time

Benefits offered by this job

Healthcare benefits

Wellbeing benefits

Job summary

Sephora in Attleboro, MA seeks an Operations Leader to drive store efficiency and exceptional client experiences. You will lead the operations team, oversee inventory and merchandising, and coach colleagues to excel in selling behaviors and performance metrics.

Join a brand that emphasizes inclusivity, accountability, and a strong customer-focused culture, with a full-time hourly schedule and opportunities for growth within a dynamic retail environment.

Qualifications

• Minimum 2 years of leadership experience in retail operations or hospitality.
• Proven ability to lead, coach, and develop teams to achieve goals.
• Strong attention to detail with problem-solving and organizational skills.
• Excellent communication and interpersonal skills.
• Ability to lift and carry up to 50 pounds as needed.

Responsibilities

• Oversee inventory management, replenishment, order fulfillment, and ensure operational standards are met.
• Lead visual merchandising, promotional events, and store maintenance to uphold Sephora’s brand and drive sales.
• Partner with the team to deliver exceptional service and contribute to store goals.
• Guide and train team members to build a fulfilling path at Sephora while learning operational processes, selling behaviors, performance metrics, and company initiatives.
• Help promote a culture of openness where everyone feels empowered.
• Follow company policies and help create a safe and enjoyable shopping experience for all.

Skills

Leadership

Coaching and development

Problem solving

Communication

Time management

Teamwork and collaboration

Job description

Sephora in Attleboro, MA seeks an Operations Leader to drive store efficiency and exceptional client experiences. You will lead the operations team, oversee inventory and merchandising, and coach colleagues to excel in selling behaviors and performance metrics.

Join a brand that emphasizes inclusivity, accountability, and a strong customer-focused culture, with a full-time hourly schedule and opportunities for growth within a dynamic retail environment.