Operations Lead - Parking Tech & Guest Experience

Metropolis Technologies; Baltimore (MD); Vor Ort; USD 75.000 - 85.000; Vollzeit

Benefits dieser Stelle

Medical benefits

Dental & Vision insurance

401k and paid time off

Zusammenfassung

SP+, a Metropolis company, seeks an Operations Manager in Baltimore to lead a diverse team and drive a superior customer experience. You will hire, train, and supervise staff, ensure security and cash controls, and manage daily operations to maximize profitability.

The role requires budgeting experience, vendor management, and strong problem-solving abilities in a fast-paced environment. You will also handle accounts payable, payroll, and OSHA compliance, with a focus on safety and efficiency.

Qualifikationen

• Demonstrated leadership and ability to manage diverse teams.
• Experience budgeting and reviewing P&L is a plus.
• Strong customer-focused mindset and problem-solving skills.

Aufgaben

• Lead and supervise a diverse team to deliver superior customer experience.
• Ensure proper parking, security, and cash control procedures.
• Maximize profitability through revenue development and budget management.
• Oversee procurement needs and vendor services for the location.
• Handle general accounting duties including payroll and AP.
• Monitor facility maintenance and safety compliance.

Kenntnisse

Team leadership

Budgeting & P&L

Customer experience

Problem solving

Communication

Microsoft Office

Tools

Microsoft Office

Jobbeschreibung

SP+, a Metropolis company, seeks an Operations Manager in Baltimore to lead a diverse team and drive a superior customer experience. You will hire, train, and supervise staff, ensure security and cash controls, and manage daily operations to maximize profitability.

The role requires budgeting experience, vendor management, and strong problem-solving abilities in a fast-paced environment. You will also handle accounts payable, payroll, and OSHA compliance, with a focus on safety and efficiency.