Operations Lead, Office & Care Services

Cornerstone Caregiving; Minot (ND); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

PTO: 12 Days Annually

Phone Stipend

Job summary

Cornerstone Caregiving seeks an Assistant Operating Director to lead in-office staff and oversee scheduling, administrative, and operational functions. The role shares on-call responsibilities with other managers and reports to the Operating Director.

The position emphasizes managing office personnel, liaising with Home Base, and ensuring client satisfaction through quality visits and issue resolution, with limited travel requirements.

Qualifications

• Minimum high school diploma or equivalent.
• Associates and/or Bachelor Degree; may substitute degree with education/experience.
• Valid driver's license and proof of auto insurance in the state.

Responsibilities

• Oversee and support office managers to ensure effective performance and alignment with company standards.
• Serve as primary contact between the office and Home Base (payroll notes, shift verification, etc.).
• Handle client escalations, conduct check-up calls, and complete quality visits for client satisfaction.

Skills

Leadership

Sales & BD

Autonomy

Tech Proficiency

Entrepreneurial mindset

Recruitment & Hiring

Interpersonal skills

Google Workspace

Education

High school diploma or equivalent

Associates and/or Bachelor Degree

Tools

Google Workspace

Job description

Cornerstone Caregiving seeks an Assistant Operating Director to lead in-office staff and oversee scheduling, administrative, and operational functions. The role shares on-call responsibilities with other managers and reports to the Operating Director.

The position emphasizes managing office personnel, liaising with Home Base, and ensuring client satisfaction through quality visits and issue resolution, with limited travel requirements.