Operations Lead, Dental Office – Front Desk & Admin

0162 SG DENTAL ASSOCIATES OF MARYLAND, LLC; Glen Burnie (MD); On-site; USD 57,308,000 - 63,039,000; Full time

Benefits offered by this job

Benefits package

Career development

Collaborative culture

TAG U learning

Job summary

Aspen Dental in Glen Burnie, MD invites you to join as an Assistant Dental Office Manager (Operations Lead). This full-time role offers eight-week training, competitive hourly pay, and a benefits package designed to support your career.

You’ll lead front-office tasks, enhance patient service, coordinate scheduling, verify insurance, and supervise the non-clinical team under the Manager. A collaborative culture and ongoing learning through TAG U help you grow.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills.
• Analytical thinking with data-driven mindset.
• Organized and detail oriented.

Responsibilities

• Report to the Manager and perform daily front office tasks to build trust and loyalty with patients.
• Participate in an eight-week training program to succeed in your role.
• Provide superior patient service with compassion and care in accordance with policies and regulations.
• Work with the dental team to provide exceptional patient care.
• Consult with patients on treatment options and verify insurance payments.
• Under Manager, supervise daily tasks of the non-clinical team.
• Review data daily to evaluate the practice impact.
• Oversee scheduling and confirm patient appointments.
• Verify payments, balance deposits, and process cards.

Skills

Communication

Interpersonal skills

Analytical thinking

Organization

Education

High school diploma

Job description

Aspen Dental in Glen Burnie, MD invites you to join as an Assistant Dental Office Manager (Operations Lead). This full-time role offers eight-week training, competitive hourly pay, and a benefits package designed to support your career.

You’ll lead front-office tasks, enhance patient service, coordinate scheduling, verify insurance, and supervise the non-clinical team under the Manager. A collaborative culture and ongoing learning through TAG U help you grow.