Dental Office Operations Lead

Aspen Dental; Akron (OH); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Job summary

Aspen Dental is seeking an Assistant Dental Office Manager, an Operations Lead, to oversee front-office tasks and foster patient trust. You’ll complete an eight-week training program and work toward improving schedules, insurance handling, and team coordination.

The role offers a full-time schedule, competitive hourly pay, and comprehensive benefits as part of a supportive, growth-oriented culture that values community service and continuous learning.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
• Demonstrate analytical thinking; place a premium on leveraging data.
• Organized and detail oriented.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Work collaboratively with other members of the dental team to provide exceptional patient care.
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care.
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team.
• Review data day to day to evaluate the impact on the practice.
• Oversee scheduling and confirming patient appointments.
• Verify insurance payment, collection, balance nightly deposits and credit card processing.
• Additional tasks assigned by the Manager.

Skills

Communication

Interpersonal skills

Analytical thinking

Organized

Detail oriented

Education

High school diploma

College degree (preferred)

Job description

Aspen Dental is seeking an Assistant Dental Office Manager, an Operations Lead, to oversee front-office tasks and foster patient trust. You’ll complete an eight-week training program and work toward improving schedules, insurance handling, and team coordination.

The role offers a full-time schedule, competitive hourly pay, and comprehensive benefits as part of a supportive, growth-oriented culture that values community service and continuous learning.