Dental Office Operations Lead - Front Desk

0162 SG DENTAL ASSOCIATES OF MARYLAND, LLC; Easton (MD); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Career development

Job summary

Aspen Dental is hiring an Assistant Dental Office Manager, referred to internally as an Operations Lead, to run daily front-office tasks and support the practice manager. You will participate in an eight-week training program and help create lasting impressions and trust with patients.

The role offers full-time hours, competitive pay of $20–$22 per hour, and benefits including health, dental, vision, and a 401(k) with match, plus growth opportunities and ongoing learning through TAG U.

Qualifications

• High school diploma or equivalent required; college degree preferred.
• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
• Demonstrate analytical thinking; place a premium on leveraging data.
• Organized and detail oriented.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Work collaboratively with other members of the dental team to provide exceptional patient care.
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care.
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team.
• Review data day to day to evaluate the impact on the practice.
• Oversee scheduling and confirming patient appointments.

Skills

Communication

Analytical thinking

Organization

Education

High school diploma or equivalent

College degree (preferred)

Job description

Aspen Dental is hiring an Assistant Dental Office Manager, referred to internally as an Operations Lead, to run daily front-office tasks and support the practice manager. You will participate in an eight-week training program and help create lasting impressions and trust with patients.

The role offers full-time hours, competitive pay of $20–$22 per hour, and benefits including health, dental, vision, and a 401(k) with match, plus growth opportunities and ongoing learning through TAG U.