Operations Lead - Dental Office (Front Desk & Admin)

0575 NV DIETRICH DENTISTRY PC; American Fork (UT); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Health coverage

Dental coverage

Vision coverage

401(k) savings plan with match

Continuous learning via TAG U

Job summary

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) to join our team. This full-time role reports to the Manager and focuses on daily front office tasks and building trust with patients.

You'll complete an eight-week training to succeed, provide compassionate patient service, verify insurance, schedule appointments, and collaborate with the dental team on treatment options.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills to build rapport with patients.
• Demonstrate analytical thinking and data-driven decision making.
• Organized and detail oriented.

Responsibilities

• Report to the Manager and perform daily front office tasks to build trust with patients.
• Participate in an eight-week training program to succeed in the role.
• Provide superior patient service with compassion and care in line with policies and regulations.
• Collaborate with the dental team to deliver exceptional patient care.
• Consult with patients on treatment options and verify insurance payment and collection.
• Under Manager direction, supervise daily tasks of the non-clinical team.
• Review data to evaluate impact on the practice.
• Oversee scheduling and confirm patient appointments.
• Verify insurance payments, balance nightly deposits and card processing.
• Handle additional tasks assigned by the Manager.

Skills

Communication

Interpersonal skills

Analytical thinking

Organized

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) to join our team. This full-time role reports to the Manager and focuses on daily front office tasks and building trust with patients.

You'll complete an eight-week training to succeed, provide compassionate patient service, verify insurance, schedule appointments, and collaborate with the dental team on treatment options.