Shift Lead: Customer Experience & Store Ops

Walgreens; Santee (CA); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens in California seeks an enthusiastic associate to open/close the store when management is absent, handle cash and adjust pricing, and ensure shelves and stockrooms are ready for business. You will greet customers and help them find products while delivering standout service.

Ideal candidates have at least 1 year of leadership or key holder experience, strong English skills, and a commitment to exceptional customer care. Opportunities for growth exist.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• Preferred knowledge of store inventory control.
• Background checks including arrest and conviction records may be considered.

Responsibilities

• Opens and closes the store in the absence of management and handles required systems start-ups.
• Completes cash handling, refunds, cash drops, and provides change to registers.
• Models and delivers a distinctive and delightful customer experience.
• Greet customers, assist with products and services, and resolve issues to ensure satisfaction.
• Maintain accurate pricing and signage; support stockroom and floor readiness.

Skills

Leadership experience

English fluency

Customer service focus

Communication

Job description

Walgreens in California seeks an enthusiastic associate to open/close the store when management is absent, handle cash and adjust pricing, and ensure shelves and stockrooms are ready for business. You will greet customers and help them find products while delivering standout service.

Ideal candidates have at least 1 year of leadership or key holder experience, strong English skills, and a commitment to exceptional customer care. Opportunities for growth exist.