Operations Lead: Build Teams, Elevate Safety

Amazon Inc.; Colfax (NC); On-site; USD 91,000 - 137,000; Full time

Job summary

Amazon.com Services LLC is seeking an Operations Manager to lead a team of salaried and hourly associates across three workflow stages: First mile, Middle mile, and Last mile. You will drive safety, quality, attendance, and performance, guiding data-driven improvements and cross-functional collaboration with Safety, Engineering, Loss Prevention, HR to meet delivery promises.

You will mentor your team, manage large-scale projects with site and regional impact, balance workloads, and ensure

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews and capacity planning.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, HR to meet objectives.
• Lift up to 49 pounds and stand/walk for long shifts.

Skills

Employee management

Analytical thinking

Data-driven decisions

Education

Bachelor's degree or equivalent

Job description

Amazon.com Services LLC is seeking an Operations Manager to lead a team of salaried and hourly associates across three workflow stages: First mile, Middle mile, and Last mile. You will drive safety, quality, attendance, and performance, guiding data-driven improvements and cross-functional collaboration with Safety, Engineering, Loss Prevention, HR to meet delivery promises.

You will mentor your team, manage large-scale projects with site and regional impact, balance workloads, and ensure