Operations Leader: Drive Team Performance & Safety

Amazon Inc.; Tinton Falls (NJ); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC is seeking an Operations Manager to lead a team of salaried and hourly staff, ensuring safety, quality, attendance and performance while delivering orders on time and to the right location.

You will drive improvements through data-driven decisions, provide the team with the tools for success, and collaborate with Safety, Engineering, Loss Prevention, Quality Assurance and HR to meet business objectives. A 49-pound lift is involved and shifts can be long or varied.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• 1+ years of performance metrics, process improvement or lean techniques experience (preferred).

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce
• Lead large-scope projects with site and regional impact
• Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
• Stand/walk for up to 12 hours during shifts
• Work in an environment where the noise level varies and can be loud
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
• Continuously climb and descend stairs (applies to sites with stairs)

Skills

Employee management

Performance management

Flexible scheduling

Lean techniques

Education

Bachelor's degree or equivalent

2+ years Amazon experience (blue badge/FTE)

Job description

Amazon.com Services LLC is seeking an Operations Manager to lead a team of salaried and hourly staff, ensuring safety, quality, attendance and performance while delivering orders on time and to the right location.

You will drive improvements through data-driven decisions, provide the team with the tools for success, and collaborate with Safety, Engineering, Loss Prevention, Quality Assurance and HR to meet business objectives. A 49-pound lift is involved and shifts can be long or varied.