Operations & Inventory Control Specialist

OTC Industrial Technologies; Olde West Chester (OH); In loco; USD 34.000 - 40.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental, and vision coverage

401(k) with employer match 50% up to 6

Wellness discount

Descrizione del lavoro

OTC Industrial Technologies is seeking a detail-oriented Operations Associate in Ohio to help maintain inventory accuracy and process shipments and vendor invoices. You will review orders, manage inventory, assist with freight processing, and support office operations to keep daily activities running smoothly.

Requirements include a degree or related experience, at least 2 years in Operations, proficiency in MS Office, and strong communication.

Competenze

• Degree or equivalent related experience.
• Minimum of 2 years' experience in Operations or a related position.
• Knowledge of SXe (Trend) preferred.
• Proficiency in MS Office.
• Excellent customer service skills.
• Possess the ability to multi-task.
• Excellent verbal & written communication skills.
• Demonstrate effective problem-solving capabilities and performing root cause analysis.
• Must have a "can-do" attitude with a commitment to the concept of “doing it right the first time.”
• Demonstrate the ability to collaborate productively with other associates, customers, and vendors.
• Must be able to work independently with minimal supervision.
• Dependable and highly motivated.
• Excellent organization skills and attention to detail required.

Mansioni

• Review and correct order exceptions daily.
• Review and follow up on picked tickets weekly.
• Cycle count resolution as needed.
• Manage inventory to ensure 98% inventory accuracy.
• Follow up on vendor returns monthly.
• Assist in resolution of shipment discrepancies.
• Review and close out customer orders daily by adding freight if applicable and maintaining freight flags.
• Enter, submit, and process freight claims as necessary.
• Review, approve and code vendor invoices in DataServ.
• Review and process service parts audits.
• Conduct service truck inventory audits quarterly.
• Review and process customer returns.
• Review and process credits and corrections as necessary.
• Set up new vendor accounts for the division as necessary.
• Replenish truck stock inventory as necessary.
• Maintain and order office supplies.
• Assist with scheduling of facility maintenance as needed.
• Assist with customer will-call/ pick-up orders as needed.
• Review, follow up and correct vendor invoice discrepancies as needed.
• Review, follow up and assist with resolution of customer disputes
• Review and process vendor returns
• Review the direct order report routinely and take appropriate action as needed
• Review the nonstock inventory report routinely and take appropriate action as needed
• Review, follow up, and invoice orders at month end
• Lead, organize and participate in annual physical inventory audits
• Audit service staging area monthly for old jobs and double pulls
• Assist with credit card processing as needed
• Process warehouse transfers ensuring tracking and freight are added as needed
• Additional responsibilities as assigned by management

Conoscenze

MS Office

Customer service

Multi-tasking

Verbal communication

Written communication

Problem solving

Formazione

Degree or related experience

Strumenti

SXe (Trend)

Descrizione del lavoro

OTC Industrial Technologies is seeking a detail-oriented Operations Associate in Ohio to help maintain inventory accuracy and process shipments and vendor invoices. You will review orders, manage inventory, assist with freight processing, and support office operations to keep daily activities running smoothly.

Requirements include a degree or related experience, at least 2 years in Operations, proficiency in MS Office, and strong communication.