Local Warehouse & Operations Coordinator

OTC Industrial; Indianapolis (IN); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Wellness discount

Safety shoes & glasses stipend

401(k) with match

Relocation assistance

Paid time off

Tuition assistance

Job summary

OTC Industrial Technologies seeks a Local Operations & Warehouse Coordinator to support daily branch activities, manage inventory, and ensure accurate order fulfillment. You will collaborate with customers, vendors, and internal teams to resolve issues and improve processes.

The role emphasizes safe, efficient operations and exceptional service. Candidates should bring at least 2 years in a related field, strong MS Office skills, and a proactive, detail-oriented mindset.

Qualifications

• Degree or equivalent related experience.
• Minimum of 2 years' experience in Operations or a related position.
• Knowledge of SXe (Trend) preferred.
• Proficiency in MS Office.
• Excellent customer service skills.
• Ability to multi-task.
• Excellent verbal & written communication skills.
• Can-do attitude with commitment to doing it right the first time.
• Collaborate effectively with associates, customers, and vendors.
• Able to work independently with minimal supervision.
• Dependable and highly motivated.
• Excellent organization and attention to detail.

Responsibilities

• Manage daily warehouse and branch operations to support inventory accuracy, order fulfillment, and customer satisfaction.
• Receive, stock, organize, transfer, pick, pack, and ship inventory and customer orders.
• Maintain inventory accuracy through cycle counts, audits, reconciliations, and annual physical inventories.
• Review and resolve order exceptions, shipment discrepancies, returns, vendor returns, and inventory issues.
• Process invoices, freight claims, credits, corrections, transfers, and month-end order closeouts.
• Support customer pickup orders, vendor relationships, and cross-functional operational needs.
• Maintain a safe, clean, and organized warehouse environment.
• Assist with facility, administrative, and office support activities as needed.
• Identify process improvements to enhance efficiency, accuracy, and service levels.
• Perform additional operations, warehouse, and administrative duties as assigned.

Skills

Operations experience

MS Office

Customer service

Multi-tasking

Verbal & written communication

Problem solving

Independent work

Detail oriented

Team collaboration

Education

Degree or equivalent related experience

Tools

MS Office

SXe (Trend)

Job description

OTC Industrial Technologies seeks a Local Operations & Warehouse Coordinator to support daily branch activities, manage inventory, and ensure accurate order fulfillment. You will collaborate with customers, vendors, and internal teams to resolve issues and improve processes.

The role emphasizes safe, efficient operations and exceptional service. Candidates should bring at least 2 years in a related field, strong MS Office skills, and a proactive, detail-oriented mindset.