ERP & Service Orders Operations Specialist

OTC Industrial Technologies; Rio Rancho (NM); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision

Disability insurance

Life insurance

401(k) match

Relocation assistance

PTO

Tuition assistance

Job summary

OTC Industrial Technologies is seeking an Operations Specialist to support service and distribution order updates, scheduling, and ERP usage. You will ensure accurate entry in the CSD distribution software, manage documentation, and maintain a safe, organized workplace.

The role emphasizes teamwork, attention to detail, and compliance with safety regulations, with benefits including medical, dental, vision, and a 401(k) plan, plus relocation assistance and tuition support for career growth.

Qualifications

• Associate degree or equivalent from a two-year college or technical school.
• Experience in electrical, automation, or mechanical distribution.
• Basic computer proficiency including Word and Excel for documentation.

Responsibilities

• Update service and distribution orders and schedule/completion through the shop.
• Present and apply ERP options to each entry.
• Manage service and operational account requirements and special situations.
• Handle customer inquiries regarding orders and expedite purchase orders when needed.
• Enter and maintain customer sales orders in the CSD distribution software.
• Maintain all paperwork from start to end of the operational process.
• Maintain a safe and clean work environment in compliance with safety regulations.

Skills

Detail-oriented

Safety-conscious

Dependable

Teamwork

Education

Associate Degree or equivalent

High School Diploma with 2 years related experience

Tools

Infor CSD

Microsoft Excel

Microsoft Word

Job description

OTC Industrial Technologies is seeking an Operations Specialist to support service and distribution order updates, scheduling, and ERP usage. You will ensure accurate entry in the CSD distribution software, manage documentation, and maintain a safe, organized workplace.

The role emphasizes teamwork, attention to detail, and compliance with safety regulations, with benefits including medical, dental, vision, and a 401(k) plan, plus relocation assistance and tuition support for career growth.