Operations & Impact Coordinator

Boys & Girls Clubs of Boston; Boston (MA); On-site; USD 33,000 - 42,000; Full time

Job summary

Boys & Girls Clubs of Boston seeks an Operations Associate/Coordinator to provide comprehensive administrative and coordination support to the Program & Impact Team, spanning executive support, event and program coordination, marketing and communications, partnership engagement, in-kind donation management, and cross-Club department team support.

The role serves as a key connection between teams to ensure BGCB-wide events and activities run smoothly.

Qualifications

• Two-three years of administrative/office and/or Program & Impact support experience.
• Excellent analytical, problem-solving, and organizational skills.
• Strong interpersonal/communication skills with a variety of audiences.
• Ability to adapt to changing priorities in a fast-paced environment.
• Ability to work independently and as part of a team.
• Advanced knowledge of Microsoft Office and ability to query complex database systems.
• Willingness and flexibility to work occasional evenings and weekends.
• Valid driver’s license and ability to commute throughout the Metro-Boston area.
• Ability to lift up to 25 lbs.

Responsibilities

• Executive and Administrative Support: manage CIO calendar and meeting materials, take minutes.
• Event and Program Coordination: support BGCB-wide events and budgets.
• Marketing and Communications Support: develop copy for boards, social media, and campaigns.
• Partnership Engagement and In-Kind Donations: track and acknowledge donations and partner contributions.
• Cross-Club and Department Coordination: facilitate meetings and information flow.
• Teen Program and Workforce Pipeline Support: assist with workforce partnerships and youth programs.
• Systems and Process Improvement: identify improvements and explore AI-assisted drafting tools.

Skills

Administrative support

Organizational skills

Communication skills

MS Office

Multitasking

Valid driver's license

Education

Bachelor's degree (preferred)

Tools

Database querying

Job description

Boys & Girls Clubs of Boston seeks an Operations Associate/Coordinator to provide comprehensive administrative and coordination support to the Program & Impact Team, spanning executive support, event and program coordination, marketing and communications, partnership engagement, in-kind donation management, and cross-Club department team support.

The role serves as a key connection between teams to ensure BGCB-wide events and activities run smoothly.