Operations & HR Coordinator for Community Programs

Mbcparks Rec; Martinsburg (WV); On-site; USD 42,000 - 64,000; Full time

Job summary

M-BC Parks & Recreation is seeking an Office Operations Manager & HR Coordinator to support daily operations, HR coordination, and organizational administration. The role involves overseeing office processes, staffing coordination, and collaboration across departments to enhance efficiency.

The position requires strong office management, HR experience, confidentiality, and the ability to handle multiple priorities in a nonprofit environment. Some events may occur in evenings or weekends.

Qualifications

• Associate or bachelor's degree in business, public administration, office management, HR, or related field, or an equivalent combination of education and 3-5 years of progressively responsible administrative, operational, or office management experience.
• Strong customer service, interpersonal, organizational, multitasking, written and verbal communication skills.
• Experience supporting HR functions: recruitment, onboarding, employee records, and performance review administration.
• Proficiency with Microsoft Office and other business software applications.
• Ability to maintain confidentiality, exercise sound judgment, and demonstrate professionalism.
• Valid driver\'s license and successfully pass a background check.
• Commitment to ongoing professional development.

Responsibilities

• Oversee daily office operations and ensure efficient administrative processes.
• Supervise and support registrar and front desk staff including meetings, timesheets, and project assignments.
• Provide front desk and customer service as needed.
• Coordinate and enforce office procedures and maintain a professional environment.
• Manage multiple priorities in a fast-paced setting with accuracy.
• Attend/assist weekly staff meetings and monthly Board meetings, track action items, follow up.
• Coordinate office equipment, supplies, vendors, contractors, and resources; identify process improvements.
• Provide high-level administrative support to the Executive Director on priorities, confidential matters, and special projects.
• Support department heads for programs, facility rentals, meetings, events, and initiatives.
• Liaise between departments to facilitate communication and consistency.
• Adapt to changing priorities, work independently, and contribute in a team.
• Assist with special events and community activities, evenings or weekends.

Skills

Customer Service

Interpersonal Skills

Organizational Skills

Multitasking

Written Communication

Verbal Communication

HR Support

Confidentiality

Professionalism

Professional Development

Education

Associate or Bachelor's degree in business, public administration, office management, HR, or related field; or equivalent combination of education and experience

Tools

Microsoft Office

Job description

M-BC Parks & Recreation is seeking an Office Operations Manager & HR Coordinator to support daily operations, HR coordination, and organizational administration. The role involves overseeing office processes, staffing coordination, and collaboration across departments to enhance efficiency.

The position requires strong office management, HR experience, confidentiality, and the ability to handle multiple priorities in a nonprofit environment. Some events may occur in evenings or weekends.