Operations & Guest Experience Lead

Efficientapply; Meridian (ID); On-site; USD 42,000 - 65,000; Full time

Job summary

Jack in the Box is seeking a Restaurant Supervisor to manage daily restaurant operations in Meridian, Idaho. You will lead staff, ensure training, uphold food safety, and maintain high guest service standards while supporting Brand Promise and SPC goals.

The role emphasizes internal and external service excellence, staff development, and profitable operations aligned with company policies and regulatory requirements. A strong commitment to integrity and team leadership is essential.

Qualifications

• Experience leading restaurant or retail teams; 1+ year as Shift Leader or 1 year as Assistant Manager preferred.
• Must be 18+ years old; ServSafe certification and English proficiency required.

Responsibilities

• Oversees internal service by recruiting, training, developing, and evaluating staff and ensuring policy compliance.
• Delivers external service by training teams for guest satisfaction and food quality, addressing concerns promptly.
• Drives higher profits by analyzing performance, implementing action plans, and ensuring adherence to budget and brand standards.

Skills

Staff management

Training & coaching

Guest service

Food safety

Budget awareness

Labor compliance

Education

High School Diploma or GED

Associate's or Bachelor's degree preferred

Job description

Jack in the Box is seeking a Restaurant Supervisor to manage daily restaurant operations in Meridian, Idaho. You will lead staff, ensure training, uphold food safety, and maintain high guest service standards while supporting Brand Promise and SPC goals.

The role emphasizes internal and external service excellence, staff development, and profitable operations aligned with company policies and regulatory requirements. A strong commitment to integrity and team leadership is essential.