Guest Experience Team Leader

Efficientapply; Fruitland (ID); On-site; USD 39,000 - 52,000; Full time

Job summary

Jack in the Box is seeking a first-line operations supervisor in Fruitland, Idaho, to train and lead team members in delivering an exceptional guest experience, ensuring great tasting/quality food and strict adherence to procedures and standards.

The role emphasizes coaching on guest expectations, maintaining cleanliness, friendliness, and sharp uniform standards while handling busy periods with a calm, service-driven approach.

Responsibilities

• Train and coach team members using the Guest Expectations training materials.
• Lead and motivate the team to deliver an exceptional guest experience.
• Ensure consistent tasting quality and compliance with all procedures, systems and standards.
• Model calm, productive behavior during busy times and supervise on shift.
• Maintain restaurant cleanliness and grooming standards and enforce uniform compliance.
• Assist with order taking and cashiering during peak times.
• Promote a friendly, respectful guest service attitude and solve guest issues using the 3-steps approach.

Job description

Jack in the Box is seeking a first-line operations supervisor in Fruitland, Idaho, to train and lead team members in delivering an exceptional guest experience, ensuring great tasting/quality food and strict adherence to procedures and standards.

The role emphasizes coaching on guest expectations, maintaining cleanliness, friendliness, and sharp uniform standards while handling busy periods with a calm, service-driven approach.