Restaurant Ops Leader: Drive Guest Experience

Efficientapply; Boise (ID); On-site; USD 45,000 - 65,000; Full time

Job summary

Jack in the Box in Idaho is seeking a Restaurant Manager to oversee unit operations, drive the Service Profit Chain, and uphold the Brand Promise. The role focuses on developing a high-performing team, delivering excellent guest service, maintaining cleanliness, and ensuring food safety compliance.

The position requires leadership, strong organizational skills, and the ability to manage in a fast-paced environment while meeting brand standards and regulatory requirements.

Qualifications

• Must be at least 18 years old and possess ServSafe certification.
• Experience: internal promotion – 1+ years as Associate Manager or 2 years as First Assistant Manager; external recruiters – 3+ years with full P&L responsibility.

Responsibilities

• Internal Service: recruit, train, develop, and evaluate restaurant employees while ensuring compliance with labor laws.
• External Service: ensure guest satisfaction with training and adherence to brand standards and food safety requirements.
• Sales & Profits: analyze performance data and execute action plans to drive sales and profitability.

Skills

English proficiency

Leadership

Customer service

Education

High School Diploma or GED

Job description

Jack in the Box in Idaho is seeking a Restaurant Manager to oversee unit operations, drive the Service Profit Chain, and uphold the Brand Promise. The role focuses on developing a high-performing team, delivering excellent guest service, maintaining cleanliness, and ensuring food safety compliance.

The position requires leadership, strong organizational skills, and the ability to manage in a fast-paced environment while meeting brand standards and regulatory requirements.