Operations Engineer II — Core Processing & Data Insights

Desert Financial Credit Union; Phoenix (AZ); On-site; USD 70,000 - 100,000; Full time

Job summary

Desert Financial Credit Union in Phoenix, AZ is seeking an Operations Engineer II to improve customer experience by analyzing data and identifying process gaps. You will collect, organize, and summarize qualitative data to ensure changes meet business needs and are understood by IT teams and business users.

The role focuses on daily processing, system monitoring, and end-to-end solutions, offering on-call support and collaboration with enterprise applications to maintain reliable services for

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 4+ years related work experience required.
• 1+ years Credit Union or Banking processing experience preferred.
• Strong SQL/database querying and reporting skills.
• Experience with Linux systems and DB2 is required.
• Clear communication and collaboration with IT and business teams.

Responsibilities

• Ensure daily Job Processing on Core Processor is completed to support objectives.
• Monitor processes and job routines across enterprise applications.
• Administer scheduling and monitoring tools for DSFCU computing environment.
• Communicate accelerate issues to senior staff; provide management reports.
• Provide on-call support for core processing system interruptions.
• Perform maintenance: data updates, end of day/month processing, ACH processing.
• Perform other duties as assigned.

Skills

Database queries

Reporting

System monitoring

Process documentation

Linux

DB2

Communication

Microsoft Office Suite

Education

Bachelor's degree in Computer Science or related field

Tools

Linux

DB2

Microsoft Office

Job description

Desert Financial Credit Union in Phoenix, AZ is seeking an Operations Engineer II to improve customer experience by analyzing data and identifying process gaps. You will collect, organize, and summarize qualitative data to ensure changes meet business needs and are understood by IT teams and business users.

The role focuses on daily processing, system monitoring, and end-to-end solutions, offering on-call support and collaboration with enterprise applications to maintain reliable services for