Operations Systems Engineer

SwitchThink Solutions, LLC; Phoenix (AZ); On-site; USD 75,000 - 95,000; Full time

Job summary

Desert Financial Credit Union is seeking an OPS Systems Engineer I to maintain Linux, AIX, and DB2 environments supporting the Keystone application in a hybrid work setup in Phoenix, AZ.

You will collaborate with senior engineers on routine system tasks, health checks, patching, upgrades, automation, and incident response, while documenting steps and procedures to improve reliability and knowledge sharing.

Qualifications

• Bachelor's degree in CS or equivalent experience required.
• 3+ years related work experience required.
• 1+ years system administration for Linux/AIX required.
• Strong problem-solving and analytical abilities required.
• Excellent communication and documentation skills required.
• Ability to work collaboratively in a team environment required.
• 1+ years DB2 upgrades, troubleshooting, and backup strategies preferred.
• Proficiency in Linux (RHEL) and AIX administration preferred.
• DB2 administration, tuning and maintenance preferred.
• Cloud-based infrastructure and virtualization technologies preferred.
• Understanding of server security, networking, and storage management preferred.
• Familiarity with Keystone application and architecture and its dependencies preferred.
• RHCE, IBM Certified Administrator, AIX, DBE preferred.

Responsibilities

• Perform routine system monitoring and maintenance of Linux and AIX environments.
• Help monitor DB2 databases to ensure availability and performance.
• Assist in incident response by identifying root causes and basic troubleshooting under supervision.
• Learn and participate in OS and software patching/upgrades planning and execution.
• Coordinate with senior engineers to apply security updates.
• Document upgrade steps and post-upgrade verification procedures.
• Assist in disaster recovery tests and maintain DR documentation.
• Leverage automation tools to maintain daily processing tasks and document configurations.

Skills

Problem-solving

Analytical thinking

Communication

Documentation

Teamwork

Education

Bachelor's degree or equivalent

Equivalent education/experience

Tools

DB2

Linux (RHEL)

AIX

Cloud infrastructure

Virtualization

Security updates

Job description

The OPS Systems Engineer I supports the maintenance, performance, and reliability of our Linux, AIX, and DB2 environments, primarily focused on the Keystone application. They leverage foundational knowledge in system administration and a passion for learning in a collaborative, fast-paced environment. Collaborating with senior engineers they perform routine system tasks, troubleshoot issues, and assist in system upgrades and automation initiatives that ensure the operational integrity for our CUSO client base.

What you will do here:

• System Monitoring & Maintenance
• Assist in performing regular health checks and routine maintenance of Linux and AIX systems.
• Help monitor DB2 databases to ensure availability and performance.
• Support incident response by helping identify root causes and working on basic troubleshooting under supervision.
• Learn and participate in the planning and execution of operating system and software patching/upgrades.
• Coordinate with senior engineers to apply security updates in line with organizational policies.
• Help document upgrade steps and post-upgrade verification procedures.
• Disaster Recovery & Business Continuity
• Participate in disaster recovery (DR) tests to support business continuity plans.
• Maintain and update DR process documentation as directed by senior team members.
• Automation & Documentation
• Leverage automation tools and scripts to develop and maintain efficiency and reliability of daily processing jobs and tasks
• Document systems configurations, troubleshooting steps, and standard operating procedures.
• Work closely with core operations, infrastructure engineers, and other technical teams to support system reliability.

What you will need:

• Bachelor's degree in Computer Science or related field OR E quivalent combination of education and experience required.
• 3+ years related work experience required.
• 1+ years' experience with system administration, maintenance, and upgrades for Linux/AIX environments required.
• Strong problem-solving and analytical abilities required.
• Excellent communication and documentation skills required.
• Ability to work collaboratively in a team environment required.
• 1+ years hands-on experience with DB2 database upgrades, troubleshooting, and backup strategies preferred.
• Proficiency in Linux (RHEL) and AIX administration tasks preferred.
• Expertise with DB2 database administration, tuning, and maintenance preferred.
• Expertise with cloud-based infrastructure and virtualization technologies preferred.
• Understanding of server security, networking, and storage management preferred.
• Familiarity with Keystone application and architecture and its dependencies preferred.
• RHCE, IBM Certified Administrator, AIX, DBE preferred.

Work Location: Phoenix, AZ

Work Type: Hybrid

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

For additional information about our organization, careers, and benefits visit: http://www.desertfinancial.com/careers.

#LI-Hybrid

Qualifications

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Equal Opportunity Employer
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