Hybrid Operations Engineer II - Data-Driven Process Lead

SwitchThink Solutions LLC; Phoenix (AZ); Hybrid; USD 85,000 - 105,000; Full time

Job summary

SwitchThink Solutions LLC in Phoenix, AZ is hiring an Operations Engineer II to improve customer experience by analyzing data and defining end-to-end IT solutions. You will collect, organize, and summarize information to identify process gaps affecting service delivery.

The role requires a BS in CS and 4+ years of related experience, knowledge of Linux and DB2, and strong communication. This hybrid position supports daily processing, monitoring, and on-call tasks to keep enterprise systems

Qualifications

• Bachelor's degree in Computer Science or related field OR equivalent combination of education and experience.
• 4+ years of related work experience.
• Knowledge of database queries, reporting and system monitoring.
• Knowledge of Linux System and DB2.
• Proficient in Microsoft Office Suite.
• Clear and effective communication skills.
• Credit Union or Banking processing experience preferred.

Responsibilities

• Ensures daily Job Processing on the Core Processor to support business objectives.
• Monitors processes and job routines across enterprise applications.
• Administers scheduling and monitoring tools for the DSFCU environment.
• Communicates exceptions to senior staff and provides management reporting.
• Provides on-call technical support for core processing system.
• Maintains Core Processor data updates and end-of-day/month processing.
• Performs other job-related duties as assigned.

Skills

Data analysis

Database queries

System monitoring

Communication

End-to-end solution design

Education

Bachelor's degree in Computer Science

Tools

Linux

DB2

Microsoft Office

Job description

SwitchThink Solutions LLC in Phoenix, AZ is hiring an Operations Engineer II to improve customer experience by analyzing data and defining end-to-end IT solutions. You will collect, organize, and summarize information to identify process gaps affecting service delivery.

The role requires a BS in CS and 4+ years of related experience, knowledge of Linux and DB2, and strong communication. This hybrid position supports daily processing, monitoring, and on-call tasks to keep enterprise systems