Operations Director: Growth & Efficiency

Roadtex; Greenfield (IN); On-site; USD 90,000 - 150,000; Full time

Job summary

Roadtex Transportation seeks a results-driven leader in Sales Operations to oversee a team of operations management and staff, reporting to the VP of Client Sales and Operations. The role focuses on guiding day-to-day operations and strategic improvement initiatives.

Key duties include monitoring KPIs and financial performance, driving process improvements, conducting regular account reviews, managing large departmental projects, collaborating with HR for onboarding, and championing tech

Qualifications

• 7+ years in Transportation Industry.
• Proven ability to develop and maintain strong interdepartmental partnerships.
• Experience managing teams cross‑functionally within an organization.
• Experience meeting with clients at multiple levels and building strong relationships.
• Confidence to make tough decisions when necessary.
• Industry knowledge and customer-focused mindset.

Responsibilities

• Monitor and report KPIs and financial performance of accounts.
• Review weekly statistics and drive actions to meet management expectations.
• Devise and implement solutions to increase efficiency and profitability.
• Conduct regular Account Reviews with Client Sales to ensure goals are met.
• Manage large departmental projects and transitions; oversee training and onboarding.
• Lead department quality assurance initiatives and process verification.
• Partner with HR for requisition management and onboarding of new team members.
• Drive tech adoption across the operations function and measure related KPIs.

Skills

Leadership

KPI Management

Operations Management

Client Relationship

Project Management

Strategic Planning

Cross-functional

Change Management

Communication

Job description

Roadtex Transportation seeks a results-driven leader in Sales Operations to oversee a team of operations management and staff, reporting to the VP of Client Sales and Operations. The role focuses on guiding day-to-day operations and strategic improvement initiatives.

Key duties include monitoring KPIs and financial performance, driving process improvements, conducting regular account reviews, managing large departmental projects, collaborating with HR for onboarding, and championing tech