Operations Coordinator: Onboarding & Admin

FirstService Residential; Eatontown (NJ); On-site; USD 23,000 - 32,000; Full time

Job summary

FirstService Residential is seeking an Operations Coordinator to support onboarding of new communities and assist with daily operations, including board communications and coordinating with the association manager and operations team.

You will maintain documents in Connect, ensure records are up to date, and support open-action follow-ups with management. Strong organizational and communication skills are essential for success.

Qualifications

• Bachelor’s Degree preferred; minimum of 2 years of business experience.
• Strong organizational and communication skills.
• Proficiency with word processing, basic math, and data entry.

Responsibilities

• Be knowledgeable of association governing documents, rules and regulations.
• Provide excellent customer service and maintain open lines of communication with homeowners, associates and board.
• Follow all policies and procedures.
• Enter data into Connect.
• Ensure all documents are current and uploaded into Connect.
• Maintain association filing and recordkeeping – homeowner files, correspondence, work orders, accounting documentation.
• Mailings as needed and required.
• Meet with management to ensure completion of open action items.
• Set up homeowners with site access and orient new homeowners (Connect access, reservation systems, etc.).
• Update and maintain community information in Connect.

Skills

Organizational skills

Written communication

Verbal communication

Computer skills

Attention to detail

Education

Bachelor’s Degree preferred

Job description

FirstService Residential is seeking an Operations Coordinator to support onboarding of new communities and assist with daily operations, including board communications and coordinating with the association manager and operations team.

You will maintain documents in Connect, ensure records are up to date, and support open-action follow-ups with management. Strong organizational and communication skills are essential for success.