Operations Coordinator

Brobston Group; Costa Mesa (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

Brobston Group in Costa Mesa, CA is seeking an Operations Coordinator to support boutique success by maintaining compliance and operational excellence across administration, finance, logistics, and policy implementation.

The role covers opening/closing procedures, inventory control, shipping/receiving, and audits, with a focus on accurate paperwork, customer service, and a collaborative, luxury-retail environment.

Qualifications

• Associate's or bachelor's degree preferred.
• Experience in luxury retail, service, or hospitality operations is a plus.
• Proficiency with MS Office and SAP is preferred.
• Analytical, organizational, and interpersonal skills with attention to detail.
• Ability to work retail hours including weekends and travel for training.

Responsibilities

• Coordinate opening and closing procedures, product movement, shipping, receiving, and inventory control.
• Monitor sales transactions and paperwork, support operational and ecommerce processes, and assist with boutique audits.
• Manage boutique supplies and support care service processes, maintenance, and storage organization.
• Promote Maison policies and operational best practices in a collaborative boutique environment.

Skills

Analytical skills

Organizational skills

Communication

Interpersonal skills

Attention to detail

Education

Associate's or Bachelor's degree

Tools

MS Office

SAP

Job description

Summary

The Operations Coordinator supports the boutique's commercial success by maintaining compliance and operational excellence. This role manages daily processes across administration, financial compliance, logistics, inventory control, and policy implementation.

Responsibilities

• Coordinate opening and closing procedures, product movement, shipping, receiving, and inventory control.
• Monitor sales transactions and paperwork, support operational and ecommerce processes, and assist with boutique audits.
• Manage boutique supplies and support care service processes, maintenance, and storage organization.
• Promote Maison policies, operational best practices, and a collaborative boutique environment.

Requirements

• Associate's or bachelor's degree preferred; luxury retail, service, or hospitality operations experience is a plus.
• Excellent computer skills and MS Office experience required; SAP knowledge preferred.
• Strong analytical, organizational, communication, and interpersonal skills with attention to detail.
• Availability to work retail hours, including weekends, and travel for training as needed.
• Ability to work in a fast-paced environment, handle multiple tasks, and move packages and products.