Operations Coordinator - Soho

Brobston Group; New York (NY); On-site; USD 42,000 - 62,000; Full time

Job summary

Brobston Group is seeking an Operations Coordinator for its Soho boutique to ensure flawless daily operations and a premier client experience. The role focuses on inventory control, logistics, and administrative support to enable smooth transactions and a high-touch shopping environment.

The candidate will manage shipments, compliance, reporting, and collaboration with sales teams, while adapting to a fast-paced retail setting and weekend hours in New York.

Qualifications

• Bachelor's or Associate degree preferred; experience in luxury retail, service, or hospitality operations is a plus.

Responsibilities

• Coordinate boutique opening and closing procedures and uphold policies and compliance standards.
• Manage product shipments, transfers, receiving, inventory counts, and stock movements with careful handling.
• Monitor sales transactions and paperwork, support audits, and assist with operational reporting and action plans.
• Maintain boutique supplies, organization, equipment, and workflows in partnership with client-facing teams.
• Support repair services, special projects, and continuous improvement of boutique operations.

Skills

Analytical skills

Organizational skills

Communication skills

Interpersonal skills

Education

Associate degree

Bachelor's degree

Tools

Microsoft Office

SAP

Job description

Summary

The Operations Coordinator supports the commercial success of the Soho boutique through operational excellence, compliance, and administrative support. The role manages daily processes involving inventory, logistics, financial transactions, and boutique procedures while supporting a seamless client experience.

Responsibilities

• Coordinate boutique opening and closing procedures and uphold policies and compliance standards.
• Manage product shipments, transfers, receiving, inventory counts, and stock movements with careful handling.
• Monitor sales transactions and paperwork, support audits, and assist with operational reporting and action plans.
• Maintain boutique supplies, organization, equipment, and workflows in partnership with client-facing teams.
• Support repair services, special projects, and continuous improvement of boutique operations.

Requirements

• Associate's or bachelor's degree preferred; luxury retail, service, or hospitality operations experience is a plus.
• Excellent computer skills and proficiency with Microsoft Office; SAP knowledge preferred.
• Strong analytical, organizational, communication, and interpersonal skills with close attention to detail.
• Ability to manage multiple tasks in a fast-paced environment, move packages and product, and work retail hours including weekends.
• Additional language skills are a plus; availability to travel for training as needed.