Operations Coordinator - Fifth Avenue

Brobston Group; New York (NY); On-site; USD 48,000 - 64,000; Full time

Job summary

The Brobston Group is seeking an Operations Coordinator to support the Cartier boutique’s commercial success by maintaining compliance and operational excellence. You will coordinate daily administrative, financial, logistics, inventory, and product-handling processes to ensure a seamless client experience.

Responsibilities include coordinating opening/closing, product movements and shipments, managing inventory, supporting audits, and collaborating with boutique teams to optimize workflows and

Qualifications

• Degree preferred (associate or bachelor) in related field.
• Experience in luxury retail, service, or hospitality a plus.
• Proficient with MS Office; SAP knowledge preferred.
• Strong organizational and communication skills; detail-oriented.

Responsibilities

• Coordinate opening/closing, product movements, shipments, transfers, and receiving.
• Monitor sales paperwork; support transactional flows; ensure timely submissions.
• Manage inventory counts, stock movements, supplies, and storage organization.
• Support audits; implement action plans with management; uphold policies.
• Assist client repair processes, reports, reconciliations, and special projects.
• Collaborate with boutique teams to improve workflows and maintain standards.

Skills

Analytical skills

Organizational skills

Communication skills

Interpersonal skills

Attention to detail

Education

Associate's degree

Bachelor's degree

Tools

Microsoft Office

SAP

Job description

Summary

The Operations Coordinator supports the commercial success of the Cartier boutique by maintaining compliance and operational excellence. This role coordinates daily administrative, financial, logistics, inventory, and product-handling processes while contributing to a seamless client experience.

Responsibilities

• Coordinate boutique opening and closing procedures, product movements, shipments, transfers, and receiving.
• Monitor sales transactions and paperwork, support other transactional flows, and ensure timely and accurate submissions.
• Manage inventory counts, stock movements, boutique supplies, and storage organization.
• Support boutique audits, implement action plans with management, and uphold policies and procedures.
• Assist with client repair processes, reports, reconciliations, and special projects as needed.
• Collaborate with boutique teams to improve workflows and maintain operational standards.

Requirements

• Associate's or bachelor's degree preferred.
• Previous operations experience in luxury retail, service, or hospitality is a plus.
• Excellent computer skills and Microsoft Office experience required; SAP knowledge preferred.
• Strong analytical, organizational, communication, and interpersonal skills with attention to detail.
• Ability to work in a fast-paced environment, handle multiple tasks, and move packages and products.
• Availability to work retail hours, including weekends, and travel for training as needed.