Operations Coordinator

Brobston Group; Palo Alto (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Cartier Boutique in Palo Alto is seeking an Operations Coordinator to support the commercial success by maintaining compliance and operational excellence across day-to-day admin, financial, logistics and inventory processes, ensuring a seamless client experience.

You will collaborate with boutique management and client-facing teams to optimize workflows, monitor paperwork, and assist with audits, while handling product movements, shipping, receiving and inventory counts.

Qualifications

• Associate's or bachelor's degree preferred; prior luxury retail, service, or hospitality operations experience is a plus.
• MS Office proficiency required; SAP knowledge preferred.
• Strong analytical, organizational, communication, and interpersonal skills.
• Availability to work retail hours, including weekends, and travel for training as needed.

Responsibilities

• Coordinate boutique opening and closing, product movements, shipping and receiving, and inventory counts.
• Monitor sales transactions and paperwork, support ecommerce and other operational flows, and assist with audits and action plans.
• Manage boutique supplies, uphold standards for the boutique environment, and support repair services and special projects.
• Partner with boutique management and client-facing teams to improve workflows, share operational best practices, and achieve KPIs.

Skills

Analytical skills

Organizational skills

Communication skills

Interpersonal skills

Education

Associate's or Bachelor's degree in relevant field

Tools

SAP

MS Office

Job description

Summary

The Operations Coordinator supports the commercial success of the Cartier boutique by maintaining compliance and operational excellence. This role manages day-to-day administrative, financial, logistics, and inventory processes while helping deliver a seamless client experience.

Responsibilities

• Coordinate boutique opening and closing, product movements, shipping and receiving, and inventory counts.
• Monitor sales transactions and paperwork, support ecommerce and other operational flows, and assist with audits and action plans.
• Manage boutique supplies, uphold standards for the boutique environment, and support repair services and special projects.
• Partner with boutique management and client-facing teams to improve workflows, share operational best practices, and achieve KPIs.

Requirements

• Associate's or bachelor's degree preferred; prior luxury retail, service, or hospitality operations experience is a plus.
• MS Office proficiency required; SAP knowledge preferred.
• Strong analytical, organizational, communication, and interpersonal skills, with attention to detail and the ability to manage multiple tasks.
• Availability to work retail hours, including weekends, and travel for training as needed; able to move packages and products.