Operations & Client Support Coordinator

Boyd Company; Lexington (KY); On-site; USD 23,000 - 39,000; Full time

Job summary

Boyd Company in Lexington, KY seeks an entry-level administrative support specialist providing general administration for multiple functions and coordinating with management, Caterpillar, and vendors. You will assist internal and external customers and learn company procedures.

The role emphasizes accuracy, teamwork, and adaptability. The position focuses on data handling, filing, and customer service, requiring good computer skills and clear communications; you will train with the team to meet

Qualifications

• Willingness to learn and be trained.
• Excellent interpersonal and written/verbal communication skills.
• Demonstrated knowledge/ability with customer service and support.
• Able to communicate with team members and customers.
• Good working knowledge of computers, spreadsheets, and word processing programs.

Responsibilities

• Process and maintain forms, invoices, logs, records, etc. timely and accurately; file records and reports.
• Coordinate, execute, and audit physical and electronic files.
• Research discrepancies as necessary and ensure they are correct according to standards and procedures.
• Assist in training customers (internal and external).
• Communicate with all levels of management, customers, employees, and outside vendors both proactively and reactively.
• Comply with all government regulations relevant to the position/area.
• Recommend ideas to improve department procedures and support continuous improvement.

Skills

Customer service

Interpersonal skills

Communication

Computer literacy

Teamwork

Tools

Microsoft Excel

Microsoft Word

Office software

Job description

Boyd Company in Lexington, KY seeks an entry-level administrative support specialist providing general administration for multiple functions and coordinating with management, Caterpillar, and vendors. You will assist internal and external customers and learn company procedures.

The role emphasizes accuracy, teamwork, and adaptability. The position focuses on data handling, filing, and customer service, requiring good computer skills and clear communications; you will train with the team to meet