Entry-Level Customer Support & Service Coordinator

HRS Talent Solutions; Louisville (KY); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Growth opportunities

Job summary

HRS Talent Solutions is hiring a Customer Service Assistant in Louisville, KY for individuals who are dependable, professional, and ready to support day-to-day customer service activities through effective communication and organization.

The role focuses on responding to routine inquiries, updating records, tracking service issues, and coordinating between customers and internal teams. There is room to grow with strong performance and reliability.

Qualifications

• Reliable transportation to and from the workplace, if required.
• Strong communication and professional customer-facing manner.
• Ability to stay organized and manage routine support tasks consistently.

Responsibilities

• Provide day-to-day support for customer service activities and routine requests.
• Respond to customer inquiries in a professional and timely manner.
• Maintain and update customer information in internal systems and records.
• Help track service issues, follow-up items, and customer communication.
• Support coordination between customers and internal team members as needed.
• Assist with service-related documents, updates, and routine administrative tasks.
• Help maintain accurate records and organized customer support workflows.
• Contribute to a professional, responsive, and service-focused work environment.

Skills

Strong communication skills

Professional customer-facing manner

Organized and reliable

Team-oriented

Tools

Email

Spreadsheets

Documents

Internal systems

Job description

HRS Talent Solutions is hiring a Customer Service Assistant in Louisville, KY for individuals who are dependable, professional, and ready to support day-to-day customer service activities through effective communication and organization.

The role focuses on responding to routine inquiries, updating records, tracking service issues, and coordinating between customers and internal teams. There is room to grow with strong performance and reliability.