Operations Associate

Medvelle; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

Medvelle is seeking an Operations Associate to drive execution across the business and support systems, processes, and projects for scalable growth. The role offers in-office exposure across Operations, Customer Success, Product, and Finance in a fast-moving healthcare AI environment.

The ideal candidate is highly organized, analytical, resourceful, and eager to learn quickly in a high-growth setting, with strong written and verbal communication skills and the ability to own tasks with limited

Qualifications

• 1-3 years of experience in operations, consulting, finance, startups, or another fast-paced environment.
• Strong analytical and problem-solving skills.
• Highly organized with exceptional attention to detail.
• Comfortable managing multiple priorities and taking ownership with limited oversight.
• Strong written and verbal communication skills.
• Resourceful and able to figure things out quickly when there is no existing playbook.

Responsibilities

• Drive Operational Execution: Own and support projects that improve how the company operates and scales.
• Improve Processes: Identify inefficiencies, build better workflows, and help standardize recurring operational processes.
• Support Cross-Functional Projects: Work closely with teams across Customer Success, Finance, Product, Sales, and Engineering to move key initiatives forward.
• Solve Problems: Investigate operational issues, identify root causes, and implement practical solutions.
• Manage Data & Reporting: Build and maintain reports, analyses, and operational dashboards to improve visibility and decision-making.
• Support Client Operations: Help resolve complex operational questions and ensure strong execution across client-facing workflows.

Skills

Analytical thinking

Problem-solving

Attention to detail

Written and verbal communication

Time management

Data analysis

Tools

Spreadsheets

Job description

We are a rapidly growing Healthcare AI company transforming how medical aesthetic practices manage their operations, inventory, and purchasing.

As we scale, we are looking for an Operations Associate to help drive execution across the business and support the systems, processes, and projects that enable Medvelle to grow efficiently.

Role Overview

As an Operations Associate, you will work across teams to solve problems, improve processes, and help keep critical operations taks moving.

This is a highly hands-on role with broad exposure across Operations, Customer Success, Customer Support, Product, and other parts of the business. You will be expected to take ownership quickly, work through ambiguity, and help turn fast-moving priorities into clear execution.

The ideal candidate is highly organized, analytical, resourceful, and excited to learn quickly in a high-growth environment.

Key Responsibilities

• Drive Operational Execution: Own and support projects that improve how the company operates and scales.
• Improve Processes: Identify inefficiencies, build better workflows, and help standardize recurring operational processes.
• Support Cross-Functional Projects: Work closely with teams across Customer Success, Finance, Product, Sales, and Engineering to move key initiatives forward.
• Solve Problems: Investigate operational issues, identify root causes, and implement practical solutions.
• Manage Data & Reporting: Build and maintain reports, analyses, and operational dashboards to improve visibility and decision-making.
• Support Client Operations: Help resolve complex operational questions and ensure strong execution across client-facing workflows.

What We Are Looking For

• 1-3 years of experience in operations, consulting, finance, startups, or another fast-paced environment.
• Strong analytical and problem-solving skills.
• Highly organized with exceptional attention to detail.
• Comfortable managing multiple priorities and taking ownership with limited oversight.
• Strong written and verbal communication skills.
• Resourceful and able to figure things out quickly when there is no existing playbook.
• Comfortable working with data, spreadsheets, and modern business tools.
• High sense of urgency, accountability, and follow-through.

This is an opportunity to join Medvelle at a critical stage of growth and gain broad exposure to how a rapidly scaling technology company operates.

You will take ownership of increasingly important operational tasks, and have the opportunity to grow into broader operations, strategy, customer success, finance, or leadership roles over time.

Location

This is a fully in-office position based in Midtown Manhattan, New York City.

We operate with a highly collaborative and fast-moving culture and believe working together in person enables faster learning, stronger execution, and better teamwork.