Operations Assistant: Precision Order & Inventory Support

AppleOne Employment Services; Torrance (CA); On-site; USD 52,000 - 56,000; Full time

Job summary

AppleOne Employment Services in Torrance, CA is seeking an Operations Assistant to support order processing, customer communications, and inventory coordination. The role emphasizes accuracy, organization, and strong Excel skills in a collaborative team environment.

The position involves coordinating with multiple internal teams and providing detailed operational reporting. A background in customer service and ability to adapt to changing priorities is valued in a professional, supportive

Qualifications

• Process customer purchase orders and related order entry tasks.
• 1 to 2 years of order entry experience for industrial customers.
• Strong Microsoft Excel skills, including Pivot Tables and VLOOKUP.

Responsibilities

• Process customer purchase orders received by fax, email, and e-commerce platforms while ensuring accuracy and completeness.
• Review orders, resolve discrepancies, confirm product availability, and enter estimated delivery dates into the ERP system.
• Coordinate with warehouse, accounting, inside sales, management, and other team members regarding order adjustments, credit issues, returns, backorders, pricing, claims, and inventory needs.
• Communicate regularly with customers, respond to email inquiries, build positive relationships, and provide a high level of customer service.
• Prepare reports including month-end reports, invoice history reports, cargo receipt entries, shipping schedule updates, invoicing, filing, and daily purchase order entry.
• Assist with physical inventory counts once or twice per year and support inventory replenishment planning for low-stock items.

Skills

Order entry

Excel

Customer service

Multitasking

Communication

Attention to detail

Education

Associate degree in business or related field

Tools

ERP systems

CRM systems

Microsoft Word

Microsoft Access

Email/internet tools

Job description

AppleOne Employment Services in Torrance, CA is seeking an Operations Assistant to support order processing, customer communications, and inventory coordination. The role emphasizes accuracy, organization, and strong Excel skills in a collaborative team environment.

The position involves coordinating with multiple internal teams and providing detailed operational reporting. A background in customer service and ability to adapt to changing priorities is valued in a professional, supportive