Customer Support & Data Entry Specialist

AppleOne Employment Services; California; Sur place; USD 44 000 - 54 000; Plein temps

Avantages offerts par ce poste

Major medical

Dental insurance

Vision insurance

401(k) plan

Sick pay (statutory where required)

Résumé du poste

AppleOne Employment Services is hiring a Customer Support Representative for an on-site contract opportunity in Torrance, CA. The role focuses on helping customers, solving problems, and handling high-volume data in a structured business services environment.

Ideal for recent graduates and early-career professionals, the position develops hands-on experience in customer support, data entry, issue resolution, and business documentation within a supportive, collaborative team.

Qualifications

• Experience in customer support.
• Strong data-entry accuracy.
• Ability to work on-site in Torrance, CA.
• Comfort handling high-volume data and documenting interactions.

Responsabilités

• Provide professional customer support by phone and email, responding to inquiries with accuracy and courtesy.
• Complete high-volume alpha and numeric data entry while maintaining strong attention to detail.
• Troubleshoot EIN application issues and help resolve discrepancies for business owners.
• Work directly with the IRS to assist with customer-related application questions and follow-up.
• Document customer interactions, updates, and resolutions clearly in internal systems.
• Identify opportunities to improve workflow efficiency and support smoother customer service processes.

Connaissances

Customer service

Data entry

Problem solving

Email support

Description du poste

AppleOne Employment Services is hiring a Customer Support Representative for an on-site contract opportunity in Torrance, CA. The role focuses on helping customers, solving problems, and handling high-volume data in a structured business services environment.

Ideal for recent graduates and early-career professionals, the position develops hands-on experience in customer support, data entry, issue resolution, and business documentation within a supportive, collaborative team.