Operations Assistant- Inside Sales

AppleOne; Carson (CA); In loco; USD 34.000 - 37.000; Tempo pieno

Descrizione del lavoro

AppleOne Employment Services is seeking an Operations Assistant- Inside Sales for a temp-to-hire opportunity in Carson, CA. The role supports a growing manufacturer and focuses on customer order processing, inventory coordination, shipping updates, and daily communication with customers and internal teams.

This position offers stability, growth, and exposure to operations and sales support in a collaborative environment.

Competenze

• 1–2 years of order entry experience, preferably supporting industrial customers.
• Intermediate Excel skills including Pivot Tables and VLOOKUP.
• Strong typing 40–45 WPM with numeric keypad proficiency.
• Ability to work across multiple systems (Excel, CRM, ERP, etc).

Mansioni

• Process customer purchase orders received by email or fax, review for accuracy, and resolve missing or incorrect information.
• Coordinate with warehouse, accounting, inside sales, management, and customers regarding order adjustments and credits.
• Verify product availability, enter delivery dates in ERP, manage backorders and update shipping schedules.
• Support inventory management by identifying low-stock items and assisting with replenishment.
• Manage customer email inquiries, e-commerce orders, invoice history reports, and month-end reporting.
• Communicate potential business opportunities to management and assist with sales support duties.

Conoscenze

Order processing

Customer service

Multi-tasking

Teamwork

Typing 40-45 WPM

Formazione

Associate degree in business or related field

Strumenti

Excel

CRM

ERP

Access

Descrizione del lavoro

Job Summary

We are seeking an Operations Assistant- Inside Sales for a temp-to-hire opportunity in Carson, CA. This role supports a growing global manufacturer of LED signal lighting, work lighting, task lighting, and audible alarm products used in industrial automation, factory automation, commercial, and security applications.

The Operations Assistant- Inside Sales will play a key role in supporting customer order processing, inventory coordination, shipping updates, and day-to-day communication with customers, internal teams, warehouse staff, accounting, sales, and manufacturing partners. This is a great opportunity for a detail-oriented professional who enjoys a fast-paced, team-focused environment where accuracy, follow-through, and customer service make a direct impact.

The ideal candidate will thrive in a collaborative workplace with supportive leadership, strong teamwork, and opportunities to build experience across operations, inside sales support, order entry, inventory, and customer service. This position is well suited for someone looking for stability, career growth, and the opportunity to contribute to a successful and expanding organization.

Key Responsibilities

• Process customer purchase orders received by email or fax, review for accuracy, and resolve missing or incorrect information with customers.
• Coordinate with warehouse, accounting, inside sales, management, and customers regarding order adjustments, credit issues, returns, pricing, availability, and claims.
• Verify product availability, enter estimated delivery dates in the ERP system, manage backorders, and update shipping schedules based on factory information.
• Support inventory management by identifying low-stock items, assisting with replenishment needs, and participating in physical inventory counts once or twice per year.
• Manage customer email inquiries, e-commerce orders, invoice history reports, cargo receipts, filing, daily purchase order entry, and month-end reporting.
• Communicate potential business opportunities to management and assist with additional administrative, order processing, and sales support duties as assigned.

Compensation and Benefits

• Temp-to-hire opportunity.
• Pay range: $25 to $27 per hour.
• Location: Carson, CA.

Required Qualifications and Skills

• Process and manage customer purchase orders, order entry, invoicing, and related operations support activities.
• Coordinate with customers, warehouse, accounting, inside sales, and management to resolve order, shipping, inventory, pricing, and credit-related issues.
• Maintain accurate ERP, CRM, Excel, and reporting data to support order fulfillment, inventory visibility, and customer communication.
• Support inventory tracking, backorder management, shipping schedule updates, e-commerce orders, and month-end reporting.
• 1 to 2 years of order entry experience, preferably supporting industrial customers.
• Intermediate Excel skills required, including Pivot Tables and VLOOKUP.
• Ability to work across multiple systems, including Excel, CRM, ERP, telephone, email, internet, Word, and basic Access.
• Strong typing skills of 40 to 45 WPM with numeric keypad proficiency.
• Excellent customer service skills with a professional and responsive communication style.
• Strong attention to detail, organization, prioritization, time management, and follow-through.
• Ability to multitask in a fast-paced environment while maintaining accuracy.
• Strong problem-solving skills and the ability to work both independently and as part of a team.
• Associate degree in business or a related field preferred, although relevant customer service experience may be considered in place of formal education.

Preferred Qualifications

• Experience supporting industrial, manufacturing, logistics, shipping, receiving, warehousing, or distribution customers.
• Prior experience using ERP and CRM systems for order entry, customer support, shipping updates, or inventory coordination.
• Familiarity with backorder management, e-commerce order entry, cargo receipts, month-end reports, and invoice history reporting.
• Interest in growing within operations, inside sales support, customer service, inventory coordination, or order management.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.