Operations & After-Sales Coordinator

Horotech Inc; Coral Gables (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

Horotech Inc. is seeking an Operations & Administrative Lead to ensure smooth day-to-day operations, blending administrative support with operational execution, including after-sales service coordination, inventory management, and office administration.

The ideal candidate will be highly organized, proactive, and capable of managing multiple priorities while supporting both internal teams and client-facing processes.

Qualifications

• Must be highly organized and detail oriented.
• Excellent communication and interpersonal skills.
• Self-starter with proactive mindset and ability to manage multiple priorities.

Responsibilities

• Support after-sales service coordination, including intake, tracking, and follow-up.
• Coordinate with vendors and internal teams to resolve service issues.
• Maintain accurate records of after-sales activity and provide status updates.
• Ensure high level of client service throughout the service lifecycle.
• Track and manage inventory across locations and coordinate shipments.
• Assist with internal systems, records, and operational documentation.

Skills

Organizational skills

Attention to detail

Communication skills

Proactive problem-solving

Business systems proficiency

Tools

Business systems

Job description

Horotech Inc. is seeking an Operations & Administrative Lead to ensure smooth day-to-day operations, blending administrative support with operational execution, including after-sales service coordination, inventory management, and office administration.

The ideal candidate will be highly organized, proactive, and capable of managing multiple priorities while supporting both internal teams and client-facing processes.