Operations Coordinator

Oceansls; Ashburn (VA); On-site; USD 40,000 - 60,000; Full time

Job summary

A dynamic company in Ashburn, Virginia is seeking an Operations Coordinator to manage daily office operations and enhance client experiences. This role includes overseeing workflow efficiency, developing office procedures, and supporting the CEO with client relationships. The ideal candidate has a minimum of 2 years in administrative support and possesses strong communication and organizational skills. Joining the team presents an opportunity for growth within a fast-paced environment.

Qualifications

• Minimum 2 years of office, front desk, or administrative support experience.
• Excellent organizational skills and ability to manage time effectively.
• Ability to lift 30-40 pounds and operate office machinery.

Responsibilities

• Oversee and manage day-to-day office operations to ensure efficiency.
• Develop, implement, and maintain office procedures and systems.
• Manage vendor activities and relationships.

Skills

Microsoft Office Suite

Strong written and verbal communication skills

Excellent customer service

Detail oriented

Problem-solving skills

Time management skills

Job description

Role Overview

As an Operations Coordinator, you’ll play a key role in managing the daily operations of the office and handling client service tasks to ensure smooth workflows and operations and exceptional client experiences.

Key Responsibilities

• Oversee and manage day-to-day office operations to ensure efficiency and organization.
• Develop, implement, and maintain office procedures and systems.
• Manage vendor activities, systems, and relationships.
• Manage ticket assignments and coordinate tech dispatch schedules.
• Manage purchase orders.
• Manage inventory including tracking, monitoring, and ordering.
• Interact daily with clients, vendors, and other Company departments.
• Participate in client meetings and site visits, taking notes and managing action items.
• Organize and oversee event and client meetings.
• Support the CEO in managing client relationships.
• Responsible for procurement of office supplies and consumables.
• Prepare and update reports, presentations, correspondence, documents, and spreadsheets.
• Collaborate with the Operations team to support front desk activities including answering phone calls, inputting tickets in queue for help desk requests, greeting clients and visitors, processing incoming and outgoing mail and packages, filing and organizing records, invoices, and other documentation.

Qualifications

• Experience: Minimum 2 years of office, front desk, or administrative support experience.
• Technical Proficiency: Proficiency with Microsoft Office Suite.
• Strong written and verbal communication skills.
• Excellent customer service and interpersonal skills with a commitment to upholding a high standard of professionalism.
• Detail oriented with excellent organizational and time management skills.
• Ability to problem-solve and troubleshoot.
• Thrives in a fast-paced, entrepreneurial setting and excels when working both independently and as part of a team.
• Ability to frequently operate a computer and other office productivity machinery, lift up 30-40 pounds, and perform essential functions with or without reasonable accommodation.

If you are ready to make an impact, grow your career, and drive success, apply to join Ocean Solutions today!