Operations Admin Specialist - Data & Customer Support

FedEx; Linden (NJ); On-site; USD 24,000 - 28,000; Full time

Job summary

FedEx in Linden, NJ is seeking a dedicated clerical/administrative associate to support hub and station operations, including data entry, records management, reporting, and frontline customer service to resolve inquiries and assist in timely delivery. Responsibilities include processing documents, auditing data, addressing damaged packages, and maintaining DOT files and driver settlement records.

A high school diploma and strong MS Office skills are required, with attention to detail in a

Qualifications

• High School Diploma or GED required.
• Previous clerical or customer service experience preferred.
• General business skills: typing, data entry, phone, copier, fax.
• Customer service skills to respond to requests professionally.
• Time management and multi-tasking in a fast-paced environment.

Responsibilities

• Provide clerical support to management and operations (filing, copying, faxing, emailing, phones).
• Enter and review data in various systems to support the functional area.
• Compile data and generate regular and ad hoc reports for management.
• Serve as frontline customer service to address inquiries and issues.
• Maintain records management tasks, audits, and DOT files.
• Assist with addressing damaged or misaddressed packages and tracking metrics.

Skills

Typing

Data entry

Customer service

Time management

Multi-tasking

Organizational skills

Attention to detail

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

FedEx in Linden, NJ is seeking a dedicated clerical/administrative associate to support hub and station operations, including data entry, records management, reporting, and frontline customer service to resolve inquiries and assist in timely delivery. Responsibilities include processing documents, auditing data, addressing damaged packages, and maintaining DOT files and driver settlement records.

A high school diploma and strong MS Office skills are required, with attention to detail in a