Operations Admin Pro - Data, QA & Customer Care

Federal Express Corporation; West Whiteland Township (Chester County); Presencial; USD 25.000 - 38.000; Jornada completa

Descripción de la vacante

Federal Express Corporation is seeking an administrative associate to support hub and station operations, including linehaul, quality assurance and customer service. You will handle clerical tasks, correct addresses, and ensure timely delivery while serving as a primary contact for customer inquiries.

Ideal candidates will have strong data entry, Microsoft Office proficiency, and experience in a fast-paced distribution environment with a focus on accuracy and service excellence.

Formación

• Four years of customer service, clerical, or related experience required.
• Experience in dock operations or distribution center setting preferred.
• General business skills: typing, data entry, use of phone, copier, and fax.
• Proficient in Microsoft Office and web-based applications.

Responsabilidades

• Provide clerical support to management and operational functions (photocopying, filing, faxing, emailing, answering calls).
• Review, research and enter data in systems to support the functional area.
• Compile data and produce regular and ad hoc reports for management.
• Serve as frontline customer service to resolve inquiries and issues.
• Assist with BCSA audit data retrieval and file preparation.

Conocimientos

Customer service

Data entry

Office software

Time management

Attention to detail

Educación

High School Diploma or GED

Herramientas

Microsoft Office

Web-based applications

Descripción del empleo

Federal Express Corporation is seeking an administrative associate to support hub and station operations, including linehaul, quality assurance and customer service. You will handle clerical tasks, correct addresses, and ensure timely delivery while serving as a primary contact for customer inquiries.

Ideal candidates will have strong data entry, Microsoft Office proficiency, and experience in a fast-paced distribution environment with a focus on accuracy and service excellence.