Operations Admin & Customer Support Specialist

FedEx; Kyle (TX); Presencial; USD 45 000 - 65 000; Tempo integral

Resumo da oferta

Federal Express Corporation is seeking a clerical and administrative associate to support hub and station operations, including linehaul, records management, quality assurance and customer service. You will process data, prepare regular and ad hoc reports, respond to customer inquiries, assist with audits, and help ensure timely delivery by resolving address issues and tracking shipments.

High school diploma required; prior clerical or customer service experience preferred; proficiency in MS

Qualificações

• Clerical and data-entry experience required.
• Familiarity with MS Office and web-based applications.
• Strong customer service skills.
• Ability to manage multiple tasks in fast-paced environment.

Responsabilidades

• Provide clerical support to management and operations.
• Enter data in systems and compile reports.
• Serve as frontline customer service and resolve inquiries.
• Assist with BCSA audit data retrieval and documentation.
• Manage records retention, destruction, and inventory.

Conhecimentos

Clerical skills

Data entry

Customer service

Time management

Formação académica

High School Diploma or GED

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Federal Express Corporation is seeking a clerical and administrative associate to support hub and station operations, including linehaul, records management, quality assurance and customer service. You will process data, prepare regular and ad hoc reports, respond to customer inquiries, assist with audits, and help ensure timely delivery by resolving address issues and tracking shipments.

High school diploma required; prior clerical or customer service experience preferred; proficiency in MS