Operations Admin & Logistics Support Specialist

FedEx Corporation; Romeoville (IL); On-site; USD 25,000 - 34,000; Full time

Job summary

Federal Express Corporation in Illinois (Romeoville) seeks an Operations Clerk to perform clerical and administrative functions across hub and station areas, including linehaul, QA and customer service. Manage damaged/misdirected packages and act as the first contact for customers.

Ideal candidates have a high school diploma, 4+ years in customer service or clerical roles, and proficiency with MS Office. Strong data entry, organizational and communication skills are essential.

Qualifications

• High School Diploma or GED required.
• Four years of customer service, clerical, or related experience required; dock/operations experience preferred.
• Proficiency with Microsoft Office and data entry; strong communication and organizational skills.

Responsibilities

• Provide clerical support to management and operations (photocopying, filing, faxing, emailing, answering calls).
• Enter data in systems to support respective functional area and compile reports.
• Serve as frontline customer service to address inquiries and issues.
• Assist with BCMS/BCSA audit data retrieval and documentation as needed.
• Monitor and improve data accuracy for tracking and reporting in linehaul and quality assurance.
• Support timely delivery and loss prevention by verifying addresses and package conditions.

Skills

Typing

Data entry

Phone, copier, fax

Microsoft Office

Customer service

Time management

Multi-tasking

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

Federal Express Corporation in Illinois (Romeoville) seeks an Operations Clerk to perform clerical and administrative functions across hub and station areas, including linehaul, QA and customer service. Manage damaged/misdirected packages and act as the first contact for customers.

Ideal candidates have a high school diploma, 4+ years in customer service or clerical roles, and proficiency with MS Office. Strong data entry, organizational and communication skills are essential.