Operations Admin & Logistics Support

Federal Express Corporation; Bowling Green (OH); On-site; USD 25,000 - 33,000; Full time

Job summary

Federal Express Corporation seeks a detail-oriented Administrative Clerk to perform clerical and administrative duties across hub and station operations, from linehaul to customer service. You will handle data entry, filing, scanning and reports, and serve as the first point of contact for customers with inquiries and issues.

The role emphasizes accuracy, timely handling of damaged or misaddressed packages, and supporting audit activities.

Qualifications

• High School Diploma or GED required.
• Two years of customer service, clerical or related experience preferred; dock operations or distribution center experience is a plus.
• General business skills: typing, data entry, phone, copier, and fax usage.
• Proficiency with Microsoft Office and web-based applications.
• Strong customer service, time management and multi-tasking abilities.

Responsibilities

• Provides clerical support to management and operations (photocopying, filing, faxing, emailing, answering phones).
• Reviews and enters data in systems to support the functional area and prepares reports.
• Frontline customer service to resolve inquiries and issues.
• Assists with BCUS audit data retrieval and documentation.
• Supports timely delivery by addressing searches/corrections for damaged or misaddressed packages.
• Tracks metrics and prepares weekly reports for management.
• Minimal travel as required.

Skills

Customer service

Data entry

MS Office

Time management

Organization

Education

High School Diploma or GED

Job description

Federal Express Corporation seeks a detail-oriented Administrative Clerk to perform clerical and administrative duties across hub and station operations, from linehaul to customer service. You will handle data entry, filing, scanning and reports, and serve as the first point of contact for customers with inquiries and issues.

The role emphasizes accuracy, timely handling of damaged or misaddressed packages, and supporting audit activities.