Operations Admin & Customer Service Specialist

Federal Express Corporation; Lebanon (OH); On-site; USD 25,000 - 34,000; Part time

Job summary

Federal Express Corporation is seeking a part-time clerk to handle clerical and administrative tasks across hub and station operations, including linehaul, quality assurance, and customer service. The role focuses on processing data, resolving inquiries, and supporting delivery efficiency.

You'll perform data entry, reports, audits, address corrections, and ensure packages are tracked with accurate scan statuses. Minimal travel, strong attention to detail, and excellent communication are key.

Qualifications

• High school diploma or GED required.
• Two years of customer service, clerical, or related experience.
• Proficient typing and data entry skills.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Provide clerical support including copying, filing, faxing, emailing, and answering phones.
• Enter data in systems and compile reports for management.
• Be the frontline customer service contact for inquiries and issues.
• Assist with audits and data retrieval for BC/BCSA activities.
• Investigate missing/damaged packages and support timely delivery.

Skills

Typing

Data entry

Customer service

Time management

Multi-tasking

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

Federal Express Corporation is seeking a part-time clerk to handle clerical and administrative tasks across hub and station operations, including linehaul, quality assurance, and customer service. The role focuses on processing data, resolving inquiries, and supporting delivery efficiency.

You'll perform data entry, reports, audits, address corrections, and ensure packages are tracked with accurate scan statuses. Minimal travel, strong attention to detail, and excellent communication are key.