Operations Admin II: Logistics & Customer Support

FedEx Group; Tulsa (OK); On-site; USD 35,000 - 45,000; Full time

Job summary

FedEx Group in Tulsa, Oklahoma is looking for a candidate responsible for clerical and administrative duties across hub and station operations. You will manage customer inquiries and ensure packages are delivered on time. The role requires a high school diploma and two years of relevant experience, preferably in a dock operations environment.

Strong skills in customer service and data entry are essential, along with proficiency in Microsoft Office software. This position offers an opportunity to contribute significantly to operational success.

Qualifications

• Two years customer service or clerical experience required.
• Experience in dock operations or distribution center preferred.
• Strong data entry and Microsoft Office skills.

Responsibilities

• Perform clerical and administrative functions.
• Serve as first point of contact for customer inquiries.
• Compile data and generate reports for management.
• Assist with Business Control Self Assessment activities.
• Perform address corrections and ensure package condition.

Skills

Customer service skills

Time management

Data entry

Typing

Use of Microsoft Office

Education

High School Diploma or GED

Job description

FedEx Group in Tulsa, Oklahoma is looking for a candidate responsible for clerical and administrative duties across hub and station operations. You will manage customer inquiries and ensure packages are delivered on time. The role requires a high school diploma and two years of relevant experience, preferably in a dock operations environment.

Strong skills in customer service and data entry are essential, along with proficiency in Microsoft Office software. This position offers an opportunity to contribute significantly to operational success.