Operations Admin II: Hub Ops, Data & Customer Care

Federal Express Corporation; Kansas City (MO); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

Federal Express Corporation in Kansas City, MO is seeking an organized administrative clerk to support hub and station operations, linehaul, quality assurance, and customer service. You will handle clerical tasks, data entry, and respond to inquiries to help keep deliveries on schedule.

The role emphasizes accuracy, timely problem solving, and collaboration with management to prepare reports and audits. Minimal travel, on-site work, and strong attention to detail are required for day-to-day

Qualifications

• High School Diploma or GED is required.
• Two (2) years of customer service, clerical or related experience required; distribution center/dock operations preferred.
• Proficient with Microsoft Office and data entry; able to communicate professionally.
• Ability to prioritize tasks and maintain accuracy in a fast-paced environment.

Responsibilities

• Provide clerical support including photocopying, filing, faxing, emailing, and answering calls.
• Enter and review data in systems to support functional areas.
• Compile data and prepare regular and adhoc reports for management.
• Serve as frontline customer service to resolve inquiries and issues.
• Assist with audits by retrieving data and documents for review.
• Ensure accurate scan statuses and timely processing to support same-day delivery.

Skills

Typing

Data entry

Phone use

Copier

Fax

Customer service

Time management

Multitasking

Organizational skills

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

Federal Express Corporation in Kansas City, MO is seeking an organized administrative clerk to support hub and station operations, linehaul, quality assurance, and customer service. You will handle clerical tasks, data entry, and respond to inquiries to help keep deliveries on schedule.

The role emphasizes accuracy, timely problem solving, and collaboration with management to prepare reports and audits. Minimal travel, on-site work, and strong attention to detail are required for day-to-day