Operations Admin II: Frontline Support & Data

FedEx; East Brunswick Township (NJ); On-site; USD 25,000 - 37,000; Full time

Job summary

FedEx is seeking a detail-oriented Admin/Clerical associate to support hub and station operations, including linehaul, quality assurance, and customer service. You will handle data entry, reports, and frontline inquiries to ensure timely delivery and customer satisfaction.

This role emphasizes accuracy, organizational skills, and the ability to multitask in a fast-paced environment, with an AM shift and full-time hours.

Qualifications

• High School Diploma or GED required.
• Previous clerical or customer service experience preferred.
• Typing, data entry and basic office software proficiency.

Responsibilities

• Provide clerical support to management and operational functions.
• Enter and review data in various systems to support respective functional area.
• Serve as frontline customer service to receive, solve and/or elevate inquiries and issues.
• Assist management with audits and data retrieval for BCSA review.
• Support loss prevention by reviewing damaged/misaddressed packages and facilitating timely delivery.

Skills

Typing

Data entry

Office software

Customer service

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

FedEx is seeking a detail-oriented Admin/Clerical associate to support hub and station operations, including linehaul, quality assurance, and customer service. You will handle data entry, reports, and frontline inquiries to ensure timely delivery and customer satisfaction.

This role emphasizes accuracy, organizational skills, and the ability to multitask in a fast-paced environment, with an AM shift and full-time hours.