Operations Admin II: Frontline Service & Data Ops

FedEx; Madison (WI); On-site; USD 19,000 - 26,000; Part time

Job summary

FedEx is seeking an Operations Admin for part-time AM shifts to support hub and station areas, including linehaul, records management, quality assurance and customer service. The role entails clerical tasks, data entry, report generation, and frontline customer contact to resolve inquiries and ensure timely delivery.

Responsibilities include processing data in systems, assisting with audits, and maintaining records while supporting loss prevention and QA functions. Minimal travel is required.

Qualifications

• General business skills including typing, data entry, and using phone, copier, and fax.
• Customer service skills to respond to inquiries professionally.
• Time management and multitasking in a fast-paced environment.

Responsibilities

• Provide clerical support to management and operations including photocopying, filing, faxing, emailing and phone answering.
• Review, research and enter data in various systems for respective areas.
• Compile data and generate regular and ad-hoc reports for management.

Skills

Clerical tasks

Data entry

Customer service

Time management

Multitasking

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

FedEx is seeking an Operations Admin for part-time AM shifts to support hub and station areas, including linehaul, records management, quality assurance and customer service. The role entails clerical tasks, data entry, report generation, and frontline customer contact to resolve inquiries and ensure timely delivery.

Responsibilities include processing data in systems, assisting with audits, and maintaining records while supporting loss prevention and QA functions. Minimal travel is required.