PM Shift Operations & Customer Support Admin

FedEx Corporation; East Brunswick Township (NJ); On-site; USD 25,000 - 38,000; Part time

Job summary

FedEx Corporation is seeking an Ops Admin to perform clerical and administrative tasks across hub and station operations, including linehaul, quality assurance and customer service. You will assist with data entry, reporting and frontline inquiries.

The role emphasizes timely handling of damaged packages, address correction, and supporting on-time delivery while maintaining accurate records. Part-time PM shift available with competitive hourly wages.

Qualifications

• General business skills such as typing, data entry and review; use of phone, copier and fax.
• Software skills, including use of Microsoft Office software and web-based applications.
• Customer service skills necessary to effectively and professionally respond to requests.
• Time management, organizational and multi-tasking skills in a fast-paced environment with attention to detail.

Responsibilities

• Provides clerical support to management and operational functions (photocopying, filing, faxing, emailing and answering telephone).
• Reviews, researches and/or enters data in various systems to support respective functional area.
• Compiles data and provides regular and ad hoc reports to management for review.
• Serves as frontline customer service to receive, solve and/or elevate customer inquiries and issues.
• Assists with BCSA audit activity by retrieving data and/or files for review.
• Prioritizes workflow to maximize packages resolved and sent out for delivery the same day.
• Ensures package scan statuses; inspects hazardous material damages per policy.

Skills

Typing

Data entry

Phone, copier, fax use

Customer service

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

FedEx Corporation is seeking an Ops Admin to perform clerical and administrative tasks across hub and station operations, including linehaul, quality assurance and customer service. You will assist with data entry, reporting and frontline inquiries.

The role emphasizes timely handling of damaged packages, address correction, and supporting on-time delivery while maintaining accurate records. Part-time PM shift available with competitive hourly wages.