Operations Admin II — Frontline Service & Data

FedEx; Louisville (KY); On-site; USD 25,000 - 38,000; Full time

Job summary

FedEx in Louisville is seeking a detail-oriented clerk to perform administrative tasks across hub and station operations. Responsibilities include data entry, reports, and frontline customer service to resolve inquiries.

Ideal candidates have a High School Diploma or GED and strong office software skills. The role emphasizes accuracy, multitasking, and timely processing in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• General business skills including typing, data entry, and use of phone, copier, and fax.
• Proficiency with Microsoft Office and web-based applications.
• Ability to deliver professional customer service.

Responsibilities

• Provide clerical support for management and operational functions.
• Review and enter data in systems to support functional areas.
• Generate regular and ad hoc reports for management.
• Serve as frontline customer service to resolve inquiries and issues.
• Assist with BCSA audit data retrieval and records management.

Skills

Typing

Data entry

Phone/office equipment

Microsoft Office

Customer service

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

FedEx in Louisville is seeking a detail-oriented clerk to perform administrative tasks across hub and station operations. Responsibilities include data entry, reports, and frontline customer service to resolve inquiries.

Ideal candidates have a High School Diploma or GED and strong office software skills. The role emphasizes accuracy, multitasking, and timely processing in a fast-paced environment.