Operations Admin II: Frontline Ops & Data Support

FedEx; La Grange (IL); On-site; USD 25,000 - 33,000; Full time

Job summary

FedEx in Illinois seeks an administrative clerk to support hub and station operations. You will handle clerical tasks, data entry, and reporting while serving as the first contact for customers and resolving inquiries promptly.

Role emphasizes accuracy, timely handling of damaged or misaddressed packages, and collaboration with linehaul teams to ensure efficient delivery. 40-hour week, on-site work in La Grange, IL.

Qualifications

• High School Diploma or GED required.
• Four years of customer service, clerical or related experience.
• Proficiency in typing, data entry, and using office equipment.
• Strong MS Office and web-based applications skills.
• Excellent customer service and multitasking in a fast-paced environment.

Responsibilities

• Provide clerical support to management and operational functions (photocopying, filing, faxing, emailing, answering phones).
• Review, research and/or enter data in systems to support the functional area.
• Compile data and provide regular and ad hoc reports to management.
• Serve as frontline customer service to receive, solve, or escalate inquiries.
• Assist management with audit activities and data retrieval for review.
• Support timely delivery and loss prevention by addressing address issues and ensuring packages are in good condition.

Skills

Typing

Data entry

Microsoft Office

Customer service

Time management

Attention to detail

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

FedEx in Illinois seeks an administrative clerk to support hub and station operations. You will handle clerical tasks, data entry, and reporting while serving as the first contact for customers and resolving inquiries promptly.

Role emphasizes accuracy, timely handling of damaged or misaddressed packages, and collaboration with linehaul teams to ensure efficient delivery. 40-hour week, on-site work in La Grange, IL.