Operations Admin II: Fast-Paced Hub & Customer Support

Federal Express Corporation; Kansas City (MO); On-site; USD 36,000 - 52,000; Full time

Job summary

Federal Express Corporation is seeking a full-time Operations Admin II in Kansas City to handle clerical tasks, data entry and reporting, and frontline customer service. You will assist management with audits and support loss prevention activities to optimize delivery times and accuracy.

Ideal candidates will have a high school diploma, strong attention to detail, and the ability to manage multiple tasks in a fast-paced environment. Some travel may be required as part of operational support.

Qualifications

• High School Diploma or GED required.
• Previous clerical or customer service experience preferred.

Responsibilities

• Provide clerical support including photocopying, filing, faxing, emailing and answering calls.
• Enter data in systems and compile regular and adhoc reports for management.
• Serve as frontline customer service to receive, resolve and/or escalate inquiries.
• Assist with BCSA audit data retrieval for review by management.
• Support logistics with address searches and loss prevention tasks to ensure timely delivery.

Skills

Typing

Data entry

Customer service

Time management

Multi-tasking

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Federal Express Corporation is seeking a full-time Operations Admin II in Kansas City to handle clerical tasks, data entry and reporting, and frontline customer service. You will assist management with audits and support loss prevention activities to optimize delivery times and accuracy.

Ideal candidates will have a high school diploma, strong attention to detail, and the ability to manage multiple tasks in a fast-paced environment. Some travel may be required as part of operational support.